Building the infrastructure that moves African commerce
Delivery, rebuilt as infrastructure. TumaBoda turns informal last-mile delivery into structured, trackable, accountable commerce -- giving businesses reliability and creating the digital records that power payments and financial inclusion.
Digital audit trails & structured rider wallets across Kenya.
What is TumaBoda as a company?
Headquarters
Nairobi, Kenya
Legal Entity
Tuma Boda Limited
Operating Model
B2B Infrastructure
Security Protocol
OTP & Audit Trail
TumaBoda is a Nairobi-based, technology-enabled logistics company building last-mile delivery infrastructure for Kenya and Africa. It turns informal delivery into structured, trackable, accountable commerce and creates the digital records that power payments and financial inclusion.
Guiding commercial logistics across Africa through technology.
Our mission
To simplify commerce by providing reliable, technology-driven logistics that connect businesses, riders, and customers through a secure and scalable platform.
Our vision
To become Africa’s leading logistics technology company, powering commerce through an intelligent logistics infrastructure platform.
Experienced operators building for the long term
TumaBoda stands for high professionalism, technical accountability, and focus on scalable results across Kenya and Africa.
Kepha M. Sitati
Founder & COO
Levi Baraka Opunga
Co-Founder & CTO
What we do
Through a merchant dashboard, a rider app, live tracking, OTP-verified handover, and digital proof of delivery, we make delivery visible and accountable -- and we settle rider payouts automatically through structured delivery wallets.
Merchant Control Dashboard
Centralized dispatch management allowing businesses to create, track, and monitor single or batch deliveries with complete real-time ETA visibility.
OTP Handover & Security
Every delivery requires one-time PIN confirmation from the recipient, generating digital proof of delivery and eliminating parcel disputes.
Automated Rider Wallets
Structured digital payout infrastructure settling rider earnings automatically, building financial histories for mobile inclusion.
Our values
Reliability, innovation, transparency, efficiency, customer success, security, technology, and accountability guide how we build and operate.
Reliability
SLA-backed dispatch and consistent payouts
Guaranteed 5-10 min dispatch and transparent 30-90 min urban SLAs.
Transparency
Live tracking and digital proof of delivery
Real-time status notifications and end-to-end GPS visibility for merchants and buyers.
Security
OTP handover, rider ID, audit trails
Each parcel requires a 4-digit PIN verification before handover is registered.
Accountability
Every delivery recorded and traceable
Digital audit logs for enterprise compliance, reconciliation, and delivery records.
Innovation
REST APIs, webhooks, delivery wallets
Continuous technological advancement connecting e-commerce platforms and payments.
Efficiency
Optimized route dispatch and fast response
Algorithmic rider matching reduces pickup waiting times across high-density zones.
Customer Success
Dedicated merchant dashboard & support
Tailored operations support for high-volume enterprise and retail partners.
Technology
Infrastructure built for African commerce
Scalable software rails replacing fragmented informal courier channels.
How we got here
TumaBoda began by solving a real problem: turning informal, unrecorded boda deliveries into structured, accountable commercial infrastructure.
Replacing informal uncertainty with structured rails
For years, businesses in Kenya relied on informal boda dispatches. Deliveries lacked records, tracking was non-existent, and package losses left merchants with no recourse.
We built TumaBoda to turn those informal routes into a reliable, digital infrastructure layer -- bringing visibility, security, and automated payments to African commerce.
The Journey of TumaBoda
2025 — PresentThe Informal Problem
Recognized the immense financial and operational risks merchants faced relying on untracked, unverified informal couriers. We set out to bring structure to the chaos.
Core Infrastructure Build
Built the central Merchant Control Dashboard, vetted rider mobile apps, and 4-digit recipient PIN validation to ensure zero-dispute deliveries.
Ecosystem Integrations
Expanding developer REST APIs, e-commerce checkout plugins, and automated rider wallet payouts to seamlessly connect African commerce and financial services.
Frequently asked questions
What is TumaBoda?
TumaBoda is a technology-enabled logistics infrastructure platform that gives businesses in Kenya reliable, trackable delivery through a merchant dashboard, a rider app, live tracking, and OTP-verified proof of delivery. It is building digital logistics infrastructure for African commerce rather than a consumer delivery marketplace.
How do I integrate TumaBoda with my Shopify or WooCommerce store?
We offer one-click plugins for major e-commerce platforms. Simply install the TumaBoda app, link your API key from your dashboard, and start offering live delivery rates at checkout.
Can I pay for deliveries post-paid?
Yes, we offer 14-day and 30-day consolidated invoicing for verified enterprise accounts processing more than 100 deliveries per month.
Are the packages insured in transit?
Yes, all deliveries are insured up to KES 10,000 automatically, with extended coverage options available for high-value dispatch operations (such as electronics and pharmaceuticals).
Do you have an SLA for pickup and delivery times?
Yes, our SLA guarantees rider dispatch within 10 minutes in core urban areas, and delivery completion between 30 to 90 minutes depending on the zones.
Can my operations team track multiple dispatch orders simultaneously?
Absolutely. The Merchant Dashboard provides a centralized map view of all your active deliveries in real-time, complete with rider details and ETA.
How are failed deliveries and returns handled?
In the event a customer is unavailable, our riders attempt contact up to 3 times. If unsuccessful, the package is automatically routed back to your designated fulfillment center and billed as a discounted return leg.
Want to build with us?
Whether you are an enterprise merchant seeking reliable dispatch infrastructure or a technology professional aiming to solve real-world African logistics challenges, we want to hear from you.
