Cookie Policy
Last Updated: August 2026 • Effective Date: January 1, 2026
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit website pages. They allow us to remember your preferences, keep you signed in securely to your merchant dashboard, track delivery status, and analyze how our services are utilized.
2. Categories of Cookies We Use
Strictly necessary for the website to function. They enable secure login, session authentication, cart memory, and real-time delivery tracking capabilities. These cannot be disabled.
Collect aggregated, anonymous statistics about page visits, load speeds, and navigation paths. This data helps us improve user experience and app responsiveness.
Used to remember your location preferences (e.g., Nairobi vs Eldoret) and deliver relevant logistics updates and announcements.
3. Managing Your Cookie Preferences
You can control and manage cookie settings directly in your web browser. Most browser settings allow you to block or delete cookies. Please note that disabling essential cookies may impact your ability to log into the merchant portal or access live GPS tracking.
4. Data Protection & Compliance
All data collected via functional cookies is processed in full compliance with Kenya's Data Protection Act 2019 under ODPC Registration Number 225-596B-3FA2.