Know exactly where your delivery is.
Enter your tracking code to follow your rider live, see status updates in real time, and confirm handover securely with a one-time PIN.
Delivery statuses explained
From created to dispatched, in transit, and delivered — each status tells you exactly what is happening with your parcel.
Are you sending deliveries for your business?
Dispatch riders, automate payouts, and get eTIMS tax invoices with the TumaBoda Merchant Platform.
Got questions? We've got answers.
How do I confirm I received my delivery?
At handover you enter a one-time PIN (OTP), which verifies receipt and records digital proof of delivery.
My tracking code isn't working -- what do I do?
Check the code from your notification, or contact the sender or TumaBoda support for help.
How fast will my delivery arrive?
Riders are dispatched in 5-10 minutes, and urban deliveries typically complete in 30-90 minutes.
Need help with a delivery?
Our support desk operates 24/7 to assist with tracking, OTP verification, or parcel queries.
Know exactly where your delivery is.
Follow your rider live and confirm handover with a one-time PIN.
